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For dentists and their labs

Digital smile design from your patient's photo, followed to delivery.

One click drafts the smile analysis, you decide the design, and your lab builds it on the same record, so you always see where the case stands.

For dental practices and the labs they work with · Sign in →

Illustrative — synthetic patient and case data.

Smile Design Lab is digital smile design and dental lab case software for dental practices and the labs they work with that drafts the smile analysis from the patient’s photo, leaves every design decision to the doctor, and follows each case on one shared record from submission to delivery.

Where cases go wrong

Cosmetic cases fail in the handoff, not the chair.

“Which shade did we send?”

The shade is in a text thread, the photos are on a phone, the CBCT went over on a USB stick — and the slip says “see email.”

“Is the case at the lab yet?”

The front desk calls the lab to find out where a case is. The lab calls back to ask what the doctor meant by “natural.”

“The mock-up isn’t what we planned.”

The smile the doctor designed and the one the lab waxed up were never on the same screen, so the gap shows up at try-in.

One case, start to finish

The AI drafts. People decide.

Six veneers, followed from the consult photo to the delivered case. Illustrative timings — a typical sequence, not a turnaround promise.

  1. Mon · 9:10AI

    The analysis is drafted from the consult photo

    One click drafts the smile analysis on the patient’s photo and starts the proposal near their own tooth colour. Everything the AI drafted is marked until a person checks it.

  2. Mon · 9:25Doctor

    The doctor shapes the smile and sends the case

    Centrals from the tooth library, symmetry on, gingiva adjusted. The case goes with upper and lower STL, the AACD series, the CBCT and a slip naming teeth #6–11, the material and a shade from a real guide.

  3. Mon · 2:00 pmLab

    The lab accepts and the case lands on the board

    The route for its case type and material — wax-up, design, milling, layering, QA, shipping — is laid out with a default role on each stage. The designer opens the CBCT and the scan as one view.

  4. Wed · 11:40Doctor

    Design review comes back to the doctor

    Version two is sent for review. The doctor puts it beside version one, comments that #7 reads long, and requests changes. Version three is approved — and the approval shows on the patient’s chart in Dion Clinical.

  5. Following weekLab

    Built, origin recorded, shipped

    A fabricated case cannot be marked shipped until the lab records where it was made; the origin renders as a sentence the practice can hand to the patient.

  6. DeliveryPractice

    Delivery is confirmed and the case closes

    Every status change sits in the case’s audit trail. If the fit is off, a remake is one action: a new draft linked to the original, with the slip carried across.

Inside Smile Design Lab

The work arrives drafted. The judgement stays yours.

Smile design studio

Design on the patient’s face, not on a template.

The studio works on the portrait itself: the facial frame, the lips and the teeth you are replacing, with the proposal drawn over them.

What the AI does

  • Drafts the smile analysis on the portrait in one click — the facial frame, the lips and the teeth.
  • Lets the patient’s own teeth be hidden under the proposal, so you judge the new smile, not the old one.
  • Starts the proposal near the patient’s own tooth colour — an estimate from the photo, never a prescribed shade.

What you decide

  • Tooth forms from the library — square, ovoid or tapering — placed, resized and mirrored across the midline.
  • Shade, gingiva and papillae; outline-only view for judging incisal edges.
  • Whether each AI-drafted line stands. Anything you adjust is yours, and the AI never overrides it unless you ask.

Design review

One design, argued over in one place.

Doctor and lab can each author a design and send it to the other. A sent version is never edited — a change is a new version — and only the side it was sent to can approve it.

What the studio measures

  • Midline, smile arc, tooth proportions and gingival display, read off the design as you work.
  • Every version kept, so the case history shows how the smile got to final.
  • The approved design, rendered to an image on the case for the chart.

What the doctor decides

  • Draft → sent for review → changes requested → approved. A lab’s design is final only when the doctor approves it.
  • Two versions side by side, with comments threaded on the design.
  • Whether the case goes forward — manufacturing follows the approval, not a phone call.

The case record

Everything the lab needs, attached to the case.

A structured slip instead of a note, and the diagnostic files the lab actually works from — kept with the case, not in an inbox.

What the record checks

  • Shade must name a real tab — VITA Classical, VITA 3D-Master or IPS Chromascop are validated; “A2ish” is refused, not rounded.
  • Teeth are named in Universal numbering with FDI alongside, in arch order.
  • Zipped CBCT exports open as a scan — nobody unpacks folders by hand.

What the lab sees

  • The CBCT and the intraoral scan as one object: axial, coronal and sagittal with a 3D volume, slices, surfaces and a fused view.
  • Upper and lower STL, the AACD photo series and x-rays on the same case.
  • Messages on the case, so a question about #8 stays attached to #8.

For the lab floor

Your own board, your own clients.

Cases from practices on Smile Design Lab and from the offices you already serve run on one board, and bill on your own paper.

What is set up for you

  • Built-in manufacturing routes by case type and material, each stage with a default role and its dependencies — a starting point you can edit.
  • Numbered invoices allocated at issue; an issued invoice is never edited, only voided and re-issued.
  • Receivables ageing and a printable statement for every client office.

What your team runs

  • Which technician, designer or ceramist takes each stage, and the tasks behind it.
  • Payment terms per office, and month-end reports on your own work.
  • The origin of every fabricated case — recorded before it ships, because the practice needs it.

Case intake

Every door lands on the same board.

A case can start in the doctor portal, on the Dion Clinical chart, on the lab’s own “New case” form or through the practice’s own software — and it arrives the same way every time.

What happens on arrival

  • A case number is assigned the moment the case exists, the same on both sides.
  • A case with a lab is placed on the lab’s production board at once, whichever door it came through.
  • Dropped files are sorted by type, so a mixed batch is not labelled by hand.

What you decide

  • Case type — smile makeover, full arch, crown, bridge, veneers, implant restoration, aligners, splint or guard, surgical guide — plus arch, urgency and due date.
  • Which lab — your preferred lab is offered first.
  • A remake in one action: a new draft linked to the original, with patient, lab and slip carried across.

Messages, notices, records

The conversation stays with the case.

Questions, answers, uploads and decisions live on the case both sides can see — and a patient’s whole lab history leaves as one folder when you need it.

What runs for you

  • Each side gets an in-app notice the moment a case moves, a message is posted, a design is sent or decided, or the lab sends files.
  • Every file is checked on upload before anyone opens it.
  • A patient’s whole lab history exports as one folder, organised by case and treatment stage.

What your team does

  • Write to the lab on the case, not in a text thread; the lab replies in the same place.
  • Mark notices read; the unread count follows you across the portal.
  • Decide when a patient’s folder leaves — the export is limited to members of the practice that owns the patient.

What runs on its own

15+ jobs nobody has to remember to do.

They run for every case, around the clock. Two more are built and switch on when you connect email or a shipping carrier.

Case numbered

The moment a case is created

Every case gets one number that the practice and the lab both use.

Placed on the lab board

The moment a lab is on the case

Every case lands on the production board, whichever way it came in.

Lab access follows the case

When the case is assigned to a lab

The case’s files and designs open to that lab — and to no other.

Files sorted by type

As files are dropped

Scans, CBCT, photos and documents are labelled for you, so a mixed batch is not sorted by hand.

CBCT unpacked

On upload

A zipped CBCT export opens as a scan, ready to read.

Every file checked

On every upload

Every file is checked before anyone on either side opens it.

Live board

Instantly, on every open screen

A case that moves on one technician’s screen moves on everyone’s, without a refresh.

Current stage tracked

When a stage starts

The case shows the stage actually being worked, not the one somebody last typed.

Ready for shipment

When the last stage is done or skipped

The case moves itself to ready for shipment.

Shipping check

Every time a case is marked shipped

A fabricated case is refused until the lab has recorded where it was made.

Approved-design image

The moment a design is approved

The approved smile is rendered to an image and filed on the case.

In-app notices

The moment it happens

Status changes, new messages, designs sent or decided, lab file sends and shipment updates reach the right side’s bell.

Updates to your systems

Within minutes

The practice’s other software hears about status changes, designs, messages and new files — and keeps trying until it has.

Design onto the Clinical chart

With every design change

Created, changed, approved or deleted designs are mirrored read-only onto the patient’s chart in Dion Clinical.

Invoice totals

On every line or payment

A lab invoice’s totals are recomputed from its lines and payments — nobody types a total.

Audit entry

On every change that matters

Status changes, files, designs and access changes are kept on a record nobody can rewrite.

Email digests

Switch on

Continuously

Unread notices go out by email, with no patient details in the message.

Carrier tracking

Switch on

As the carrier posts events

The case follows the parcel, from pickup to delivery.

AI-enhanced or fully autonomous

You choose how far the AI goes.

Clinical judgement stays with people — the smile analysis, the colour estimate and the CBCT overlay are assist only. The bookkeeping of a case runs by itself. Switch the view to see which is which.

Smile analysis

One click drafts the smile analysis on the patient’s photo. You adjust what is wrong.

Your controlEverything the AI drafted is marked; it never overrides your changes unless you ask.

Starting tooth colour

The proposal starts near the patient’s own tooth colour, estimated from the photo.

Your controlA colour you chose is never overwritten.

CBCT anatomy overlay

A person asks for it on a CBCT; the AI returns the anatomy overlay for the lab to read.

Your controlNothing is overlaid until someone asks for it.

Design approval

The design is sent for review; the other side approves or requests changes.

Your controlSent versions are never edited — a change is a new version.

Approved-design image

Regenerate the image by hand if you ever need to.

Your controlIf the render fails, the approval stands and “Regenerate” is offered.

Lab board and stages

The lab assigns people, moves cases and edits its own production routes.

Your controlRoutes are the lab’s own templates; any stage can be skipped.

Updates to your own systems

Look up a case, its messages and its files from your own software whenever you want.

Your controlYour admin chooses what each connection hears about, and can switch any connection off at any time.

Design on the Dion Clinical chart

Open the design in Smile Design Lab from the chart link.

Your controlThe chart shows the design read-only; changes are made in one place.

Shipping check

The lab records where a fabricated case was made.

Your controlA design file is never given a country of manufacture.

Notifications

The bell shows every event for your side, live.

Your controlEach person sees only notices for their own practice or lab; the unread count updates live.

What it takes off your team

Fewer calls, fewer re-sends, fewer re-keyed orders.

15+automations running for every case
1 clickfrom the patient’s photo to a drafted smile analysis
10case types, from a single crown to full arch
4ways to read a CBCT, from slices to a fused 3D view
1record the practice and the lab both work from
24/7the automations do not keep office hours

Estimate it for your offices every number is yours to change.

Your volume

Assumptions — change them

204tasks handled by the software each month
12staff hours returned each month
149staff hours returned each year, across all offices

How it is counted: each case gets its board admin and its file handling done once; the automatic updates answer the stated share of status questions; each smile design gets its analysis lines drafted. No measured baseline exists yet — these are conservative starting points.

Estimate — change the assumptions to match your practice.

Works with the rest of Dion

The chart and the lab case, finally talking.

Smile Design Lab owns smile design and the lab case. Dion Clinical owns the chart. What one knows, the other sees.

Smile Design Lab is part of Dion Health, the AI-native healthcare management system. It works with Dion Clinical dental practice management software, so a lab order and its design move between the chart and the lab case.

Who uses it

Four seats, one case.

The doctor

Designs or approves the smile, records consent, and signs off the lab’s design before anything is milled.

The practice team

Submits cases with the slip filled in, answers the lab on the case, and confirms delivery — without calling to ask where it is.

The lab owner

Sees every case on one board, invoices client offices on the lab’s own numbers, and knows who owes what and for how long.

Designers, technicians, ceramists

Work their stage with the CBCT, scans, photos and the approved design in front of them, not in someone’s email.

For dental practices

Plan it, send it, watch it move.

Patients, smile designs and cases in one place. Approve the lab's design, message the lab on the case, and confirm delivery when it arrives.

For dental labs

One board for every case.

Cases from practices and from your own client offices land on one workflow board. Assign technicians, track tasks, and invoice your offices on your own terms.

Trust and control

Where a person has to say yes, the software waits.

The other side approves the design
Only the side a design was sent to can approve it, so a lab’s proposal is final only when the doctor says so. A sent version is never edited; a change is a new version.
Patient identity follows consent
The lab works from the clinical record. The patient’s name reaches the lab only after the practice records consent.
No shipment without an origin
A fabricated case cannot be marked shipped until the country of manufacture is recorded. A design file, which nobody manufactured, is never given one.
The AI proposes, and says so
Everything the AI drafted is marked until a person checks it. If AI analysis is unavailable, the studio says so plainly and every tool still works by hand.
Nothing is quietly rewritten
Status changes, files and decisions are kept on a record nobody can rewrite. Issued invoices are corrected by void and re-issue, never by edit.
Each side sees its own rows
Each practice and each lab sees only its own cases — working together does not open one side’s books to the other. Sign-in supports two-factor authentication.

Questions

Asked by doctors and by labs.

Something not here? hello@dionhealth.com

What is Smile Design Lab?

Smile Design Lab is digital smile design software and dental lab software on one shared case record. The doctor designs the smile on the patient’s photo and sends the case to the lab with a structured slip, scans, photos and CBCT. Both sides follow the same case through design review, production and delivery.

Who is Smile Design Lab for?

It is for dental practices that send cases to a lab and for the labs that build them. Doctors design or approve the smile, practice teams submit and track cases, and lab owners, designers, technicians and ceramists work their stages on one board. A lab can also run the client offices it already serves on that board and invoice each one.

Is the AI designing the smile?

No. The AI drafts the smile analysis and a colour estimate when you ask, and the doctor decides the design. Everything the AI drafts is marked until a person checks it, and anything you adjust is recorded as yours. A design is final only when the side it was sent to approves it. The colour is a photographic estimate, never a prescribed shade.

What does it replace for a practice and its lab?

It replaces the paper slips, email threads, text messages, USB sticks and phone calls that usually carry a lab case. Shade, teeth, material, scans, photos and CBCT travel on one structured record, and the practice sees where the case stands without calling the lab. It does not replace your practice management system or your chart.

How does it work with our existing software?

It sits beside your chart. If you run Dion Clinical, a lab order written on the chart arrives in the lab’s inbox as a case, status changes update the chart, and designs appear read-only on the patient’s record. Your other software can follow cases too: the practice admin chooses which updates it hears about and can switch that off at any time.

Do we have to change labs?

No. It is built around the lab you already work with. During setup we connect your practice to that lab, and the lab is offered first each time you send a case. A lab can run the offices it already serves on the same board, so neither side has to change its working relationships to use it.

How is patient information protected?

The lab works from the clinical record and sees the patient’s name only after the practice records consent. Each practice and each lab sees only its own cases, every change is kept on a record nobody can rewrite, and sign-in supports two-factor authentication. The practice’s records belong to the practice and the lab’s records belong to the lab.

How do we get started?

Start with the live demo on this page. We set up your practice, connect the lab you already work with and, if you run Dion Clinical, switch on lab orders from the chart. We run a case through it with you, so your team sees the whole path from smile design to delivery before the first real case.

Put your next case on one record.

Start the live demo, or sign in if your practice or lab is already set up.

How patient data is protected · security overview

Consent-gated patient identity
Each side sees only its own cases
Doctor, lab and admin roles
A record nobody can rewrite