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Smile Design Lab
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For dentists

Send a case anywhere. Keep the workflow tight.

Stop juggling email threads, FTP links, and Net-30 invoices. Submit the case once, watch it move, pay only when the work is delivered.

Create your accountBrowse labs first

Vetted labs, anywhere on earth

Browse the marketplace by specialty, language, turnaround, and price. Every lab is KYC-verified and Stripe-onboarded before they can accept paid work.

Patient privacy, gated by consent

Patient identifiers are hidden from the lab unless you explicitly mark consent on the case. The lab only sees what they need to fabricate the work.

Files travel with the case

Upload intraoral scans (STL), DICOM volumes, photos, and lab slips once. The lab gets versioned, signed-URL access — no email back-and-forth, no Dropbox link rot.

Funds in escrow, not in the wind

You authorize payment when the lab quotes. Funds hold in escrow and only release when you confirm delivery — or after a 14-day window if you stay quiet.

Conversations stay on-record

Every case-level message is timestamped, attributed, and visible to both sides. No texting a lab tech who might not be on the team next month.

Reorder in two clicks

Patient registry tracks every case you've sent. Need a remake or a duplicate appliance? Reorder from the patient page — the spec, files, and lab pre-fill.

What a case looks like, end to end

  1. 1. Add the patient and case spec

    Choose the case type, arch, restoration kind, and urgency. Drag in scans and photos. Mark consent if you've authorized sharing the patient's name with the lab.

  2. 2. Pick a lab — or invite your own

    Filter the marketplace by specialty, language, turnaround, and currency. If you already work with a lab off-platform, you can invite them in and skip the marketplace fee structure.

  3. 3. Get a quote, fund escrow

    The lab reviews and quotes a gross price. You authorize payment via Stripe; funds hold in escrow until you confirm delivery.

  4. 4. Watch the workflow

    Workflow board shows the case across all your active labs. Realtime status updates, design-review proofs sent to your inbox, optional Slack-style messaging per case.

  5. 5. Approve the design

    When the case hits design review, you approve or request changes inline. Your decision and any notes are timestamped on both sides.

  6. 6. Confirm delivery

    When the work arrives, mark it delivered. Funds release to the lab. If the work isn't right, hold the release and the platform mediates.

Compliance you can hand to your privacy officer

  • Business Associate Agreement (BAA) on file before any PHI is exchanged.
  • Consent gating for patient identifiers, enforced at the database level — not just in the UI.
  • Per-user, per-tenant audit log retained for seven years.
  • EU customers covered by Standard Contractual Clauses; US customers by HIPAA Security Rule controls.
  • DSAR export-by-subject available on request, fulfilled within 30 days.
See the full security overview

Free to start. You only pay when work completes.

The 10% platform fee is deducted from the lab payout, not from your charge. You see the gross price; the lab sees their net.

Create your accountPricing details